Privacy Policy
At SolidTwin, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We collect both personal and non-personal information to provide better services and improve user experience.
Personal Information may include:
- Full name
- Email address
- Phone number
- Company name and business details
- Any information you provide through forms or communication
Non-Personal Information includes:
- Browser type and version
- IP address
- Device information
- Pages visited and time spent on the website
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide, operate, and maintain our services
- To respond to your inquiries or requests
- To personalize user experience
- To improve our website, products, and services
- To send important updates, newsletters, or promotional content (you can opt out anytime)
3. Data Protection and Security
We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
4. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. However, we may share information with:
- Trusted service providers who assist in operating our website
- Legal authorities if required by law
- Business partners under strict confidentiality agreements
5. Cookies and Tracking Technologies
SolidTwin uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You can control cookie preferences through your browser settings or our cookie management system.
6. Your Rights
You have full control over your data and may:
- Request access to your personal information
- Ask for corrections or updates
- Request deletion of your data
- Opt out of marketing communications
7. Third-Party Services
Our website may include links or integrations with third-party services. We are not responsible for the privacy practices of these external platforms.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage users to review it regularly.